Philadelphia Metro HR/Hiring Survey
The PMHHS was sent to 1000 Philadelphia area hiring contacts by The Dubin Group on November 15th, to be completed by December 1st, 2017. Companies of all sizes and from more than 20 industries across the region responded, and gave perspective on the state of Hiring and Human Resources in our community.
As promised, you and our other valued respondents are getting the first look at the results. Thank you again for your participation and being part of the driving force behind the City of Brotherly Love!
NOTES: Industries represented include: Accounting, Business Services, Commercial Real Estate, Construction, Education, Financial/Banking, Healthcare/Pharma/Biotech, Insurance, IT/Software/Telecommunications, Legal, Manufacturing/Distribution, Media, Non-Profit, Property Management, Public Relations, Purchasing & Logistics, Real Estate/RE Development/Management, Social Services, Travel
NOTES: 56.9% of respondents are in the Philadelphia suburbs, while 38.8% are within in Philadelphia city limits. 3.7% were in WIlmington, and 1.2% were in South Jersey.
NOTES: Interesting to see that the number of companies with HR departments (77.5%) was very similar to the number with structured onboarding programs (73.8%). Onboarding has become a hot topic in recent years as one of the keys to employee engagement.
NOTES: Almost all companies (96.3%) are offering Medical/Dental and a 401k/501b/Pension plan (91.3%) to their employees. Flexible/Health Spending Accounts (66.3%) and Family Leave (63.7%) were the next most common, followed by Flex Schedules (56.3%) and Tuition Reimbursement (53.8%). The least common was Unlimited Vacation, which was offered by 2.5% of businesses surveyed. More than 85% of companies pay between 50-100% of employee
NOTES: Flexibility and family - as expected, work/life balance options were king among these popular employee perks. Flex-time and telecommuting came in first and second, with family leave coming in a solid third.
NOTES: Lack of specific, technical skills tops the list of recruiting challenges for 37.5% of respondents, who also run into issues with lack of experience (33.85%) and lack of soft skills (22.5%). Budget problems rears its ugly head for 35% of those surveyed.
NOTES: Sourcers will use any tools at their disposal to get the right candidates in the door! 85% find job boards to be the best resource, and 70% use social media. Only 17.5% still take out an ad in the newspaper, and 57.5% reach out to Staffing Agencies. A whopping 77.5% rely on internal referrals - as they say, “good people know good people”.
NOTES: As 43.7% chose Job Boards as the tool they had the most success with, the natural question was, “With which one?”. Indeed.com (founded in 2004) crushed the competition, with 50% citing it as their most successful job board. Business focused social site LinkedIn (2002) was a solid second, with 25%, and relative newcomer ZipRecruiter (2010) followed with a quarter of the vote. Some of the most shocking numbers, though the news is not new, was how far the formerly mighty had fallen: only 5% chose CareerBuilder and 3.7% chose Monster as their most successful.
STAFFING/ RECRUITING FIRMS
NOTES: The survey found that approximately 75% of businesses use an outside staffing agency to assist with internal hiring. The majority - 50% - used them 1-3 times a year, while just 5% use them more than 10 times in the same time period. The type of hire these firms were used for was fairly even across the board, with Direct Hire positions as the highest instigator with 31.3%. 23.8% called agencies for Temp only openings, 20% for temp-to-hire and almost 24% used for all of the aforementioned types - temp, temp/contract-to-hire and direct hire needs.
NOTES: Accounting openings are the ones that made hiring managers pick up the phone most regularly, at 37.5%. Administrative support positions followed with 27.5% with IT (12.5%) and Human Resources (10%) coming in a distant 3rd and 4th.
NOTES: Temporary employee use went up in 2017 by 12% from the previous year. The numbers of those who used 4 temps or above in 2016 had negligible change in 2017, but the number who used zero temps in 2016 went down by the EXACT amount that were added to the “1-3 temp” category in 2017, seemingly indicating a big jump in first time users of agency services.
NOTES: Direct Hire (or “permanent placement”) numbers were steadier than the contact/ temporary numbers over the past two years. Once again, the the “4+” hire numbers stayed nearly identical (with a negligable uptick) from 2016 to 2017, but only 15% surveyed made ZERO direct hires in 2017 compared to 19% in 2016, and the “1-3” hires went up by 3% as well. However, the total number of direct hires remained the same in both years.
NOTES: Employers are looking to hire in 2018! A majority 62.5% are planning to add to their headcount in 2018, which balloons to almost 84% if those who are looking to replace staff members are included. Just under 14% are happily keeping the status quo and only 2% are in a hiring freeze or planning to reduce their numbers - an excellent sign that the economy is doing well.
**The following two questions were only put to those who answered that they were going to increase their headcount or replace an employee:
NOTES: Job seekers had better put those resumes together, as hiring in Philadelphia will start off with a bang in 2018 - almost 48% of the respondents that are planning to hire next year will do so in the First Quarter - and then barely slows down - 40% will hire in the Second Quarter, with just over 34% looking to add staff in Q3 and Q4. These numbers are certainly not in stone, as almost 45% say they haven’t decided!
NOTES: Growth is set to happen in every category in 2018! Human Resources positions have the biggest drop off from the first quarter through the rest of the year - 75% of HR hiring will happen in Q1, ending at zero in the Fourth Quarter. Accounting, IT and Administrative Support also start with their highest numbers in the First Quarter (33 - 41% of the year’s hiring) before slowing down. Sales, Janitorial and Warehouse positions are expected to be steadier throughout the year. There are still a large amount of positions up for grabs as the “Other” category (which may include Customer Service, Marketing, PR, Engineers or Medical Specialists, for example) - the results show this group as anywhere from 42-60% of each quarter’s potential hires.
NOTES: As we look to 2018, a 76% majority agrees - the Talent War is in full swing! 3.7% think it will get easier to find great candidates this year, and 20% have answered that they’ve had no problem finding the right people, and don’t expect much of a change in either direction.
Thank you again for taking the time to participate in
The Dubin Group’s Philadelphia Metro HR/Hiring Survey.
You’ll see the results made public in early 2018!